Brighthouse Stores is a rapidly growing retailer specializing in providing electrical and furniture products. Their proposition is to sell top brand products on weekly payment terms and provide opportunities for everyone to own the things they want. Their offering has proved very popular and they are experiencing double digit growth rates. This excellent retail achievement obviously requires excellent supply chain solutions to support it.
Brighthouse operates 8 Service Centres around the UK to facilitate deliveries to their customer’s homes and provide repair services. Like many retailers, they experience a significant increase in sales and therefore an increase in logistics jobs in the last quarter of the year. This is a particularly interesting challenge for Brighthouse’s Service Division as every Christmas is a new experience.
Brighthouse needed a supplier who could help recruit excellent customer focused people for their business at all levels and also someone who could provide and co-ordinate significant numbers of temporary staff on a planned and ad hoc basis. This is where The Logistics Network could help. Having listened to Brighthouse’s requirements and previous experiences we put together a Managed supply chain solution which provides:
- Permanent staff recruitment at all levels
- Temporary and ad hoc supply chain jobs provision through on Account Manager
- Single invoicing and full management KPI’s
- Excellent service standards
- A true working relationship.
In the words of Brighthouse’s Head of Service, Gary Hickland: “The Logistics Network now operates a managed supply chain solution where my team has one contact point for all their staffing needs and supply chain jobs recruitment. Working with TLN has removed hassle, improved quality, simplified invoicing and given me the operational visibility and supplier confidence to meet the challenges of our rapidly growing business”.
If you want to discuss how The Logistics Network could help your success, please call 01905 827125.
Project Management – A direct Solution for Empire Direct!
Empire Direct is a rapidly expanding retailer with growing sales via the internet as well as through traditional retail channels. As a very entrepreneurial company, they have to respond to opportunities when they arise. The Logistics Network helped them recruit retail and distribution staff for logistic jobs at short notice in a skills short environment. Both the time of year and location were against us.
Andrew Maher, Empire Direct’s General Manager, Group Logistics takes up the story:
“ “The Logistics Network” immediately understood the challenges that I faced and quickly acted providing me with good supply chain solutions. They used a proven recruitment process to source, interview and offer positions to my new team, demonstrating urgency and professionalism throughout. Due to their work ethic and specialist skills, we have appointed them as Recruitment Partner for 2008 to provide us with staff for our supply chain jobs”.
Client A
Client A is a leading retailer operating within the home delivery sector, who was experiencing major problems with logistics jobs recruitment and retention of permanent home delivery staff.
After examining the main issues, by a consultative approach, we were able to offer a more comprehensive supply chain jobs recruitment process which includes a tailored customer care assessment, more candidates referencing and a set interview procedure. We have actively targeted a more compatible candidate group. This was achieved by the introduction of a specifically targeted advertising campaign and headhunting.
The results so far have led to a 71% reduction in staff leaving and an increase in candidate application for logistics jobs of 78%. As well as a 36% reductions in our client’s recruitment advertising spend.
